Reviewed in the United States on August 16, 2020. But, you should run from 90% of extended warranty offers. There's a problem loading this menu right now. Thus, the Fridge is useless. Told I would hear from LG in 2 days. I love it. Been jerked around this long, now out over $500 in laundry bills waiting on this crowd to fix or replace the unit. However it was from PC Richards. Contacting LG. I called LG and they gave me three companies to call to price the replacement. I have received a few poor products, I just accepted to a bad decision--expected more for price. All in one TV. I decided to get a second, less elite TV for watching televison/movies/streaming. The picture is sharp and clear! The tv supposed to have delivered to house but was delivered at my neighbor’s house out leaning against their house which could have been stolen. "This is the most ridiculous thing I have ever heard. Informed that this run-around has gone on too long - Thanksgiving food (hundreds of $$$) are spoiling. It's within the warranty and should be replaced.. Called twice and got no help after waiting on phone for around an hour each time.. Washing machine started malfunctioning four months after we bought. Hope I don’t need to use the warranty and my new LG washing machine works without fail. Here’s why. Two weeks ltr. I can barely hear it at 100%. I already throw a way microwave and only keep dishwasher eventhough is not working. They sent a technician who said he needs a part to order. This is the most useless company I've had an opportunity to use in 60 years had couple TVs 1radio,2 phones ,,I wouldnt accept the top of the line piece in any product they sell if it was given to me! That you need a service technician in order to clean your fridge. But Upsie came to the rescue - Very crisp website and pricing, clear FAQs and easy purchase. A few years ago we purchased a beautiful french door LG refrigerator from Home Depot. I just brought this TV by the reviews and the cost. I bought a new gas range stove at the end of april, set it up in june and by October its defective, the oven door opens after 350 degrees. However, can not get any notice of received return and no refund yet. It was only 2 years old so I thought it would be ok. My, a little over 3-year-old, almost $3000-refrigerator melted for the first time over a month ago. Never, ever, at any price, buy a LG appliance. I sent this TV back day after I received it. I always thought LG was good company but customer service is the worst. Then so far I have been on hold for 3 and a half hours on one phone and 1 and 1/2 hours on another phone. Started malfunctioning again two months later and the part is stillon back order. Excellent picture, sound and set up so easy. I purchased them at Best Buy and I went to them to ask what I should do about it. I called a technician out as I know the initial warranty was only five years and has expired. That bumps beyond the initial warranty and I don’t have much faith in this machine at this point. Last week we learnt that LG is now offering a Second Year Promise Program, to extend the warranty of its LG G6 flagship from one year to two for new and … Here is their answer: "Upon checking the attached photo, we recommend to have an authorized service technician disassemble the part to ensure that it will be removed properly. 5.0 out of 5 stars lg tv hd lcd55inch with 3year premium care plan. 6 people found this helpful. Finally in Nov of 2011-through the extended warranty–we had someone again … Thanks be to Best Buy!! Extended warranties are offered with most devices—smartphones, laptops, TVs, home appliances—but are they worth the money? The tv comes with a few channels as well. I'm glad we did not renew now that this has happened. Worst customer service for warranty units. Reviewed in the United States on October 19, 2020. We also have a refrigerator that is also LG. In hopes of getting a PS5 I bought a high end tv for low latency. I can’t say much about the audio quality since I have a hearing loss but it sounds good to me, I don’t know how it sounds to others though. I managed to set up a service appointment on my dryer after about an hour on hold. They won’t even tell me what they’re intentions are. I could not have been happier with their response and service. Never again LG, more like LS life sucks! In general I don't recommend any of their product. They replaced the Evaporator, Compressor (It had already had one replaced), Dryer, Condenser, and reprogrammed the Control Board. You may also like… LG WM3997HWA – 27” Full Size Ventless Washer Dryer Combo $ 1,899.00 Add to cart; Sale! Reviewed in the United States on August 24, 2020. Possibly poor service to support your produst. (10 year warranty) must come from LG and there is a 4 month backorder and they wouldn't want to . The warranty ensures storage capacity greater than 60% during this ten year period. I was also informed that they only warranty the replacement part for three months. This hurts customer service because all local service providers reject claim work. Extended warranties are just insurance for your TV. I don't recommend LG appliances. I purchased a Kenmore Elite Refrigerator made by LG used. Disabling it will result in some disabled or missing features. They could reschedule for another time after Thanksgiving. In 2017, our laundry shift to Whirlpool/LG had decreased our warranty repair from 20% to 7% in the first year. It's been over a month, many many phone calls and hang ups later we are still looking for our refund. Find helpful customer reviews and review ratings for LG 1 Year Extended Protection Plan in Addition to The Included Full Manufacturer Warranty at Amazon.com. No appointment made.11/27/20 - Contacted LG to request service from another provider. To learn more, see reviews below or submit your own.. .. They won’t even talk to me anymore at their “executive” department. See all details for LG 43UN7300PUF 43 inch UHD 4K HDR AI Smart TV 2020 Model Bundle with 1... © 1996-2020, Amazon.com, Inc. or its affiliates. What is the Warranty Period of the Battery? Lowe's extended warranty coverage begins when the manufacturer's warranty expires and last up to 5 years. Reviewed in the United States on November 15, 2020. If I could give a negative, I would. We could not get any picture or sound. Why does Covid 19 impact over the phone customer service? It also analyzes reviews to verify trustworthiness. Keep your major appliances protected by purchasing an extended warranty or protection plan today. In my opinion this is the best TV you will find for the price! Terrible customer service, broken after 3 months. I love this TV!! I have a family of 5 and having a working washer is essential! For the price of this laptop, you'd think there would be exceptional sound quality but not so much. Phone: (800) 243-0000 Mail: Read honest and unbiased product reviews … Lowe's Extended Protection Plans - The plan covers all significant appliances regardless of their prices, and products with a retail cost less or up to $300. This fridge (LFX31925ST) is impossible to clean. NO MORE LG!!! LG stated they would not do so until they get a Technician out to look at it - yet as of now that isn't even on the schedule - as of now I have a $5000 bread box. I love LG products. What warranties cover. It's a done bad deal. He said he would try to find one and call me back. Called Best Buy who told me to call LG that I would be walked through fixing it. If you bought a $20 rice cooker and the extended warranty costs $20, then you're probably better off bypassing the extended warranty. The TV looked great for the 2 hours that it worked. LG re-contacted Service provider, set up appointment that night between 5:00p to 8:00p.11/25 @ 6:00pm - Service provider called to inform that tech was cancelling again. However, in order to be take advantage of the extension, you will need to register your purchase on the official LG website. I bought bandle less than two years and know my microwave and dishwasher no longer working. They sent someone to fix it and they replaced a panel on the inside. I am out over 500, its been two weeks. It is 3 years old and still under warranty.11/19/20 - contacted LG appointment set for Monday 11/23/20.11/20/20 - The service company called to reschedule - 11/24/20. LG customer Service is the WORST. 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